Terms and Conditions

1. Introduction

These Terms & Conditions (“Terms”) govern all services provided by King Contractor Agency, a Wyoming Limited Liability Company (“we,” “us,” or “our”). By using our services, making a payment, or participating in onboarding, the client (“you” or “client”) agrees to be bound by these Terms.

2. Scope of Work

We provide branding, website design, website development, and digital marketing services tailored to the roofing industry. Individual project agreements or proposals will define specific deliverables, pricing, and timelines.

3. Refund & Cancellation Policy

At King Contractor Agency, we are committed to delivering high-quality services and ensuring client satisfaction. To maintain fairness and transparency, we have outlined our refund and cancellation policy below.

1. Website Development Services

• Design Phase Refunds: Clients may request a refund only during the design phase of a website development project. Once the client has approved the design and we have entered the development phase, no refunds will be issued under any circumstances.
• Development Phase: By proceeding past the design approval, the client acknowledges and agrees that the project is non-refundable due to the time, resources, and custom work involved.

2. SEO & Marketing Related Services

• SEO, advertising, and marketing-related services are non-refundable once the service period has started.
• Clients may cancel these services by providing a written notice at least 30 days in advance. The service will continue until the end of the current billing cycle, and no further charges will apply after the 30-day notice period.
• No partial refunds will be issued for unused time or paused campaigns during an active billing cycle.

3. Exceptions

We reserve the right to make exceptions in rare cases where we determine a refund is warranted, but this is done entirely at our discretion.

4. Cancellation Policy for Marketing Packages

All marketing packages require a minimum of 30 days’ written notice for cancellation. Notice must be submitted via email to your account manager or our support team.

Please note that cancellations received with less than 30 days’ notice will result in continued billing for the following billing cycle.

5. Client Responsibilities

To ensure project success, you agree to the following:

• Provide all requested materials, content, and feedback within seven business days of each request.
• Maintain consistent communication throughout the project.
• Act in good faith and not intentionally cause unreasonable delays.

If the client:

• Fails to respond or participate actively for 14 consecutive days, or
• Delays the project intentionally or through neglect,

The money-back guarantee becomes null and void, and the client will remain responsible for all fees incurred up to that point.

6. Scope Changes & Additional Work

• Only the work outlined in the agreed proposal is included in your project.
• Changes, revisions beyond the specified rounds, or feature requests not included in the original proposal will be treated as additional work.
• Additional work will be billed at $25/hour unless otherwise agreed.

7. Payment Terms

• By making payment, you automatically accept these Terms & Conditions.
• A deposit is required as outlined in your proposal or invoice.
• Payment schedules and milestones will be defined in your agreement.
• All payments are non-refundable after the refundable phase ends (see Section 3).
• Invoices not paid by the due date will incur a 1.5% monthly late fee (18% annualized) or the maximum permitted by law, whichever is lower.
• A 7-day grace period applies before late fees are charged.
• If payment remains unpaid for more than 30 days, King Contractor Agency reserves the right to suspend work until the outstanding balance is settled.
• Accounts that remain unpaid after 60 days may be sent to collections or pursued through legal action. The client is responsible for any collection costs and legal fees incurred.
• Outstanding balances are due regardless of project delays caused by the client.
• Once the website is completed and live, a recurring hosting fee of $99 per month will be automatically invoiced and is due monthly unless otherwise specified.

8. Revisions

• Each project includes up to 3 rounds of revisions unless stated otherwise.
• Additional revisions will be billed hourly or flat, as agreed.
• Revision rounds apply only before the Design Approval Document is signed.

9. Termination

Either party may terminate the project in writing. Upon termination:

• Refunds will only be issued according to Section 3.
• The client remains responsible for all work completed to date.
• Abandoned projects (as defined in Section 3.2) are non-refundable.

10. Ownership and Intellectual Property

• Ownership of all final deliverables transfers to the client upon full payment.
• Until full payment is received, all project assets remain the intellectual property of King Contractor Agency.

11. Limitation of Liability

We are not liable for:

• Delays caused by client non-responsiveness.
• Loss of profits, business interruptions, or indirect damages.
• Consequential or incidental damages.
• Outcomes resulting from incomplete, inaccurate, or delayed client input.

12. Governing Law

These Terms shall be governed by and construed under the laws of the State of Wyoming, without regard to conflict of law principles. Any disputes shall be resolved throughwill-faith mediation. If unresolved, disputes may they remain unresolved, theyrbitration in Wyoming.

By proceeding with payment or engaging with King Contractor Agency, you confirm your acceptance of these Terms & Conditions.

Terms and Conditions

Last updated: February 8, 2024

Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the https://deanw163.sg-host.com website (the “Service”) operated by King Contractor Agency (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by King Contractor Agency.

King Contractor Agency has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that King Contractor Agency shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Governing Law

These Terms shall be governed and construed in accordance with the laws of without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us.